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Frequently asked questions
Everything you need to know about Eany.
Who can join Eany as a buyer?
What is Eany, and how does it help with wholesale sourcing?
Coming from other B2B wholesale marketplaces?
Does your prices include VAT?
How do I register as a buyer on Eany?
Shipping and delivery
What is Eany Shipping cost?
What is the Shipping method to EU countries and to UK?
Is there a fee to start buying?
How can I place and manage my orders on Eany?
Can I be both a supplier and a buyer on Eany?
What support does Eany provide if there is an issue with my order?
Are products sold on Eany authentic and certified?
Who issues the invoice for my ordered goods?
Do other B2C marketplaces accept Eany invoices?
What should I do if another marketplace doesn’t accept my Eany.io invoice for brand approval?
What is the MOQ / MOV at Eany?
What is a processing fee?
Why am I being asked to provide my company documents?
Does Eany offer electronics products with UK plugs?
What are Eany’s working hours?
Does Eany work with dropshippers?
How can I cancel my order?
How does Eany handle multipacks?
What payment options are available on Eany?
Can I get a discount or better price for larger orders?
Do products on Eany have images and English descriptions?