Version of 12 March 2026
Use of the eany.io platform implies and presupposes acceptance by the respective user of the current general terms and conditions (“Terms”).
The Terms apply to all sales and purchases of goods and (or) services carried out by users through the eany.io platform (any persons conducting transactions in any manner through the eany.io platform are hereinafter referred to as “users”) in their version effective at the time the respective order is placed.
Eany.io is an online business-to-business (B2B) trading platform operated by UAB 1EAN, a company registered in the Republic of Lithuania, company code 306673412, registered address: Verkių g. 25C-1, Vilnius, LT-08223 Vilnius, Lithuania (“EANY”). EANY is not an agent or representative of users conducting transactions through the eany.io platform.
As operator of the eany.io platform, EANY is neither a seller nor a buyer of goods or services sold or purchased through the platform, except where and when EANY or a related entity acts in such capacity through its own registered account on the eany.io platform. In such case, these Terms apply to EANY or its related entity in the same manner as to all other users.
The eany.io Privacy Policy forms an integral part of these Terms.
Any side agreements concluded between users may not be enforced against EANY. EANY may, at its sole discretion, determine that any side agreement concluded between users in connection with transactions conducted through eany.io is contrary to these Terms. Any unlawful side agreement is in all cases deemed contrary to these Terms.
By using our services, you acknowledge and agree that communications between you and Eany (including calls, video calls, and online communications) may be recorded or monitored for purposes such as quality assurance, training, security, and service improvement.
You also agree that such recordings may be processed and stored using third-party service providers acting on our behalf, in accordance with applicable data protection laws.
Purchases on eany.io are permitted only through accounts registered in accordance with the registration requirements described on the eany.io website. Sales on eany.io are permitted only through accounts individually agreed with and approved by EANY.
The maximum number of accounts per single user is unlimited.
Accounts on eany.io may not be created or used for criminal or otherwise unlawful purposes, or for purposes other than trading through the eany.io platform.
With respect to users who create or use accounts in violation of these Terms or applicable laws, EANY may unilaterally and without prior notice to the user:
Annul all accounts held by the offending user. Any order not contrary to these Terms that has already begun execution at the time of annulment shall be completed unless cancelled in accordance with these Terms; and (or)
Prohibit the offending user and any associated users from creating new accounts indefinitely or for a period determined by EANY.
EANY shall not be liable for any direct or indirect damages resulting from the annulment of user accounts, whether suffered by the annulled users or by users who engaged or intended to engage in transactions with them.
All contact details provided by a user during registration are deemed appropriate means for EANY to send notifications regarding matters related to use of the eany.io platform.
Users offering and (or) selling goods and (or) services (“sellers”) to other users purchasing such goods and (or) services (“buyers”) via eany.io shall have the same rights and obligations, in addition to and (or) subject to these Terms, as those of a seller under Chapter XXIII of Book 6 of the Civil Code of the Republic of Lithuania. When acting as platform operator, EANY does not assume the rights or obligations of the seller toward the buyer. Ownership of goods transfers directly from seller to buyer.
Sellers agree that information regarding their identity (including name, identification code, and legal form) and basic contact details (including registered address, telephone number, and email address) will be published on eany.io and must be updated if inaccurate or changed. EANY is not responsible for the accuracy of such information.
Sellers must provide complete and accurate listing information, including but not limited to stock availability, production or procurement timelines, full standard unit price (including all taxes except VAT, excise duties, and import duties) in euros, shipping terms and costs (if applicable) to the buyer or to an EANY transshipment warehouse, and all other material characteristics and selling conditions.
Incomplete or inaccurate listings, especially if systematic, constitute a violation of these Terms and may result in annulment of the seller’s account. EANY is not responsible for correcting listing errors or for malicious links to third-party websites contained in listings.
Sellers are solely responsible to buyers for supplying goods and (or) services of appropriate quality in accordance with applicable law. EANY does not guarantee product or service quality and shall not be liable for any damages related to inadequate quality.
A purchase order must be accepted by the seller to be executed. Acceptance or rejection must be communicated to the buyer within one (1) business day based on the seller’s location.
If the Seller is unable to execute an accepted Order and the Order is cancelled in its entirety, the Seller must notify the Buyer within three (3) business days, calculated based on the Buyer’s location. In such case, the Seller shall refund to the Buyer all amounts paid in connection with the Order, including any directly incurred expenses and EANY commissions.
The seller may cancel an order that has been accepted but not fully paid within three (3) business days without penalty. Any partial payment must be refunded within fourteen (14) calendar days. Systematic refusal to accept or execute paid orders may result in account annulment.
Unless otherwise agreed between seller and buyer, shipment organized by the seller shall be governed by Incoterms® 2020 DAP.
Buyers purchasing goods and (or) services through eany.io shall have the same rights and obligations, in addition to and (or) subject to these Terms, as those of a buyer under Chapter XXIII of Book 6 of the Civil Code of the Republic of Lithuania. When acting as platform operator, EANY does not assume the rights or obligations of the buyer toward the seller.
Buyers must communicate with sellers exclusively via the platform’s internal messaging tool. Communications outside the platform may not be held against EANY.
Buyers must provide accurate and sufficient information to allow the seller to identify the recipient and delivery location. EANY is not responsible for inaccuracies in buyer-provided information.
Buyers must pay for orders according to the payment terms agreed with the seller. Payment is generally made in advance at the time of order, unless otherwise specified by the seller. All payments are processed through eany.io by EANY.
Once payment has been made, orders may not be cancelled or modified. Paid orders are immediately processed. All confirmed payments are final and non-refundable.
Invoices are sent to buyers via the email address provided in their account.
Upon receipt of goods or services, buyers must inspect them for visible defects or discrepancies. If none are found, the goods are deemed accepted. If defects or discrepancies exist, the buyer must notify the seller in writing within three (3) business days.
If goods are covered by a supplier or manufacturer warranty, the seller must transfer such warranty to the buyer and assist with warranty claims. Sellers and EANY do not provide sales warranties unless expressly agreed in writing.
Eany.io is a B2B platform. Buyers confirm that all purchases are made for business purposes. Consumer protection laws do not apply.
Once an order has been paid, confirmed, and shipped, it may not be cancelled.
All sales are final. In B2B transactions, paid and shipped orders may not be returned or refunded. Returned goods are not eligible for refunds.
If a buyer refuses delivery for reasons unrelated to damage or missing items and the shipment is returned in full and original condition, no refund will be issued. The only available option is reshipment at the buyer’s expense, which the buyer must accept.
If a customer refuses delivery for reasons not attributable to the Company, the shipment will be returned to the Company’s warehouse at the customer’s expense. No refund will be issued.
Returned goods may be utilized, restocked, or otherwise disposed of within twenty-one (21) business days, or re-shipped to the customer upon full payment of re-shipping and handling costs in advance. The Company is not liable for any loss or damage during return transit.
Order delays, including logistical or carrier delays, do not constitute grounds for cancellation, refund, partial refund, or chargeback. The buyer agrees to wait for delivery in such cases.
Users who believe their lawful interests have been infringed by other users or by EANY may submit a complaint to EANY with sufficient detail and supporting evidence.
EANY may request additional information and will respond by either rejecting the complaint with reasons or determining that a violation occurred and recommending settlement, account annulment, or settlement by EANY in exchange for assignment of claims.
Initiating a complaint does not preclude other dispute resolution methods.
All claims relating to delivered goods, including but not limited to claims concerning defects, shortages, non-conformity, or damage, must be submitted in writing to EANY within five (5) business days following confirmed delivery of the goods. Failure to submit such claim within this period shall constitute a waiver of the claim to the fullest extent permitted by applicable law.
These Terms and related legal relationships are governed by the laws of the Republic of Lithuania.
Disputes between users shall be resolved in the courts of the respondent’s jurisdiction.
Disputes between users and EANY shall be resolved in the courts of the Republic of Lithuania.
These Terms enter into force on the calendar day following their publication on eany.io.
EANY may amend these Terms unilaterally at any time.
All platform content is owned by EANY or its licensors and protected by intellectual property laws.
Users may not reverse engineer, decompile, or circumvent platform security.
If any provision of these Terms is found invalid, the remaining provisions remain fully effective.